Amazon has a fresh button . This release , built into the novel Kindle Fire HDX ’s software system , muster up a real , live human being ( support technician ) to your tablet over video confab , day or night , any day of the twelvemonth , for whatever reason you require . It ’s positively absurd , in setting ( and , likely , practice ) . And it ’s something that only Amazon could overstretch off .
This is a crazy new way to do technical school backup . Basically , Mayday is a button in the setting of the newKindle Fire HDXthat summons a live video chat with a financial backing technician in good order onto your tablet ’s projection screen , in about 15 seconds . From there , they can answer any questions you have , and even draw on your screen to help you find clobber , or if you allow them , even interact with the software . For good example , they could pop into your television tab to show you how a new feature work .
https://gizmodo.com/kindle-fire-hdx-amazons-tablet-all-growed-up-at-last-1381587552
Oh , right , and all of this is complimentary , and unlimited .
Importantly , the technician ca n’t see you — your mic is combat-ready to speak . So it wo n’t , hopefully , flex into a deranged interlingual rendition of Chat Roulette . Still , deviate : Please , please do n’t destroy this for the repose of us , even though you ’re in spades going to seek to destroy this for the eternal rest of us .
But really , this is an unsufferable , insane , psychotic , wonderful thing Amazon ’s seek to do . And it just might have the muscle and manpower ( and cloudpower ) to do it . consider about it : ten twelvemonth ago , people were floored by the ability to go to an Apple Store and get a Genius Bar engagement . Now , you do n’t leave your house . Or get off the potty . You push a button , and you ’re served . Incredible — in so many scene of the word .
As for security , Amazon did n’t have too many details . you may break the TV feed while you enter a countersign , but it ’s not clean-cut if you may manage what mental object ( tender study emails , for model ) the hustler can and ca n’t see . exist technician are being cultivate in Mayday , though extra operator will probably be added , as demand .
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